Testimonials

Testimonials - Client Comments

Annabella Zupan:  Darebin Street, Heidelberg (Vendor)

 

“......Just a note to say thankyou for selling our home.   I initially believed it would not sell due to it being quite old and unrennovated, but you assured us that you knew the type of potential buyers to attract and did so successfully.  

 

Your marketing strategy was also spot on.  Even so, I still hounded and badgered you to explain every detail to me as I was a very nervous vendor, and you did explain everything to me over and over with the utmost patience.

 

Your recommendation that we go to Auction was also spot on, again with me nervously questioning everything and you being very patient and assuring me by showing us your track record in sales of this type.  Again you proved to be correct which resulted in a sale price over our reserve that we certainly were delighted with.

 

Thank you Darren for your skill, especially your Auctioneering skills.  And thankyou to Mark for his very open and honest way of dealing with us.  He was very friendly and easy to talk to and put us at ease especially during inspections.

 

I have already recommended Ray White Heidelberg to friends and acquaintances for sales in this area rather than going for an Ivanhoe or Rosanna-based agency as you know the area well, you know exactly who wants to buy in the area and you know how to market it well.

 

Thankyou again and well done.  We wish you well.“

 

 

 

 

 

Heather & Mark: Edwin Street, Heidelberg (Vendors)

 

“...I write to thank you for the exceptional service you provided to us as we sold our home recently. I was very impressed with the way you kept track of market trends in our area throughout the campaign and advised us to adopt our method of sale accordingly. I am sure that your up to the moment local knowledge and flexible approach went a long way to achieving such an outstanding result, one that exceeded all our expectations.

I thank you for the way you took time to advise us and patiently answer all those anxious questions along the way. It seemed that nothing was too much trouble and the advice you gave us about our purchase arrangements was very welcome.

Your realistic, honest approach was very much appreciated. This was a new and nerve wracking experience for us. Your sensitivity to our feelings was always balanced with sound advice and a willingness to take us through all possible scenarios so we felt as prepared as we could be.

At every stage you told us honestly what we needed to know not what we wanted to hear. Yet you always stressed that we were in control and we did not feel pressured at any time. We had of course been told all the usual horror stories about real estate agents but I am happy to say that in you we found a skilled practitioner, a knowledgeable and patient advisor and an honest man.

Thank you so much and what a result!....”

 

Alice Boriboun: Edgar Street, Heidelberg (Vendors) 

“.....The experience I’ve had in dealing with Ray White was absolutely outstanding; I was very inexperienced with the whole selling house/real estate. Darren guided me through the whole process and nothing was ever a hassle for him. Everything that he said would happen happened; he never set false expectations.

 

He kept me updated throughout the whole process, and gave me ideas on how to fix up the place and make it most presentable. The transparency in their communication inspired confidence in me.

I would certainly not hesitate in recommending them to anyone requiring their house to be sold in the future.....”